Terms & Conditions
Terms and Conditions for Use of the Araplay Platform
Date of Entry into Force: June 2026
Introduction and Contractual Framework
These General Terms and Conditions (hereinafter referred to as the "Agreement" or "Terms") constitute a legally binding and fully enforceable contract between Axios AB, (hereinafter referred to as the "Company", "we", "us", or "our"), and any natural person who creates an account, browses, or subscribes to the digital and video streaming services provided by the Araplay platform via the main website (araplay.se), as well as all associated subdomains, websites, and digital applications designated for mobile phones, tablets, and smart TVs (hereinafter collectively referred to as the "Service" or "Platform").
By clicking "I Agree", creating an account, or otherwise commencing the use of the Service, you expressly acknowledge and represent without any legal reservation that you have read these Terms, understood their technical and legal implications, and agree to be fully bound by them. If you do not agree to these Terms or any part thereof, you must immediately cease all use of the Platform and terminate all access to our services.
1. Legal Eligibility and Account Terms
1.1 Age Requirement and Digital Verification: To subscribe to the Service and create an active account, you must be at least 18 years of age (the legal age of majority under Swedish law). The Company reserves the absolute right to implement strict digital verification mechanisms, including but not limited to the Swedish Mobile BankID system, to verify the identity and age of the user upon registration or when performing financial transactions.
1.2 Accuracy of Data: The user undertakes to provide true, accurate, and completely updated information upon registration (such as name, email address, and payment details). The provision of false data or identity theft grants the Company the right to immediately freeze or terminate the account without prior notice.
1.3 Account Confidentiality and Responsibility: The account is personal and exclusive to the contracting party. The user undertakes to maintain the strict confidentiality of their login credentials. The user alone bears full legal and financial responsibility for all activities, viewings, and purchases that occur through their account, whether authorized by them or not. The user is obligated to immediately notify the Company via the dedicated email address (security@araplay.se) upon suspicion of any unauthorized access or breach of their account.
2. Limited Use Licenses and Intellectual Property Protection
2.1 Personal Use License: The Company grants the subscribing user a limited, non-exclusive, non-transferable, and non-sublicensable license to access and stream Araplay content (videos, live channels, live broadcasts) solely for personal, private, domestic, and non-commercial use.
2.2 Prohibition of Rebroadcasting and Piracy: It is strictly and absolutely prohibited for the user to perform any of the following actions. Any violation shall be deemed a material breach of contract, exposing the user to criminal and civil prosecution:
- To rebroadcast, distribute, display, publicize, modify, license, or sell any part of the content displayed on the Araplay platform to any third party or in public venues (such as cafes, restaurants, and community centers).
- To utilize any software, tools, screen-recording programs, reverse engineering techniques, or data extraction tools (Data Scraping / Mining) to copy, record, download, or retain digital content belonging to the Platform.
- To attempt to hack, circumvent, or manipulate Digital Rights Management (DRM) systems, streaming encryption, or geographical blocking barriers implemented on the Platform.
2.3 Brand Ownership: All software components, source codes, interfaces, logos, designs, intellectual property rights, and trademarks associated with Araplay are the exclusive and absolute property of Axios AB, its content providers, and its partners, and are protected under Swedish legislation and international intellectual property treaties.
3. Technical Rules, Fair Use, and Operational Limitations
3.1 Concurrent Devices: The Company reserves the right to limit the number of screens and devices that can stream content simultaneously from a single account (e.g., a maximum of two screens at the same time). If the technical systems detect concurrent streaming exceeding the permitted limit or if it is proven that the account is shared outside the household, the automated system reserves the right to terminate the stream or temporarily suspend the account.
3.2 Streaming Quality and Internet Requirements: The video image quality (SD, HD, FHD, 4K) varies based on the type of device used, the user's actual geographic location, and the speed and quality of the user's internet connection. The user understands and agrees that the Company is not responsible for degraded streaming quality, interruptions, or slow loading of channels if the cause stems from a weakness in the user's own internet network or interference from their local internet service provider.
3.3 Technical Updates and Maintenance: The Company reserves the full right to perform periodic updates, software modifications, or emergency maintenance on the Platform's servers to improve performance or patch security vulnerabilities. These measures may result in temporary and limited interruptions to the Service, and the user acknowledges that such interruptions are normal and do not entitle them to financial compensation.
4. Financial System: Subscriptions, Billing, Cancellation, and Refund Policy
4.1 Automatic Subscription Renewal: The Araplay service operates on a recurring subscription basis (monthly or annually). Upon purchasing a subscription package, you agree that the Platform will automatically and periodically charge the subscription fee from your approved payment method at the beginning of each new billing cycle, unless you manually cancel the subscription at least 24 hours prior to the renewal date.
4.2 Subscription Cancellation: You may cancel your subscription at any time by accessing your account settings within the application or website. Upon cancellation, you will continue to have access to the Service and be able to view the content until the end of the current billing cycle for which you have paid, and no further fees will be charged in the future.
4.3 Non-Refundability Policy and Exception to the Right of Withdrawal (Compliance with Swedish Law): In accordance with Chapter 2, Section 11 of the Swedish Distance and Off-Premises Contracts Act (Lag (2005:59) om distansavtal och avtal utanför affärslokaler - distansavtalslagen), the user expressly acknowledges and agrees that the 14-day right of withdrawal terminates immediately and in its entirety as soon as the delivery of the digital content (streaming of video or live channels) has commenced on the Araplay platform. Due to the immediate digital nature of the service, all amounts paid for subscriptions are non-refundable, whether in whole or in part, except as otherwise required by mandatory Swedish law pursuant to an official decision.
4.4 Modification of Package Prices: The Company reserves the right to modify subscription fees or prices for packages available on the Platform. In the event of any price modifications, the user will be notified in advance and no later than 30 days before the change takes effect via their registered email address. The user has absolute freedom to accept the new price or cancel the subscription before the modified price becomes effective.
5. Geographical Restrictions and Content Licensing
5.1 Geographical Blocking (Geo-blocking): The Araplay platform is bound by strict and geographically restricted licensing agreements and broadcasting rights (e.g., within Sweden or the European Union). The user agrees that the available content may vary from country to country based on the user's actual geographic location.
5.2 Prohibition of VPN and Circumvention: It is strictly prohibited to use VPN (Virtual Private Networks) networks, proxy servers, or any other technical tools aimed at falsifying the user's actual geographic location to gain access to content that is not licensed in their country. The Company reserves the right to utilize technical tools to detect such attempts and immediately block access.
6. Technical Disclaimers and Limitation of Liability
6.1 Provision of the Service "As Is": The Araplay platform and its contents are provided to the user on an "as is" and "as available" basis, without any express or implied warranties of any kind, including warranties of uninterrupted streaming, absence of human error in translation/subtitling, or that the content matches the users' personal tastes.
6.2 Limitation of Axios AB's Financial Liability: To the maximum extent permitted by applicable Swedish law, Axios AB, its directors, employees, or service providers shall under no circumstances be held liable for any indirect, incidental, or consequential damages (including loss of profits or loss of data) arising out of the use of or inability to use the Platform. In all events, the Company's maximum aggregate financial liability to a user for any legal claims shall not exceed the total amount actually paid by the user to the Company for the subscription during the last six months preceding the claim.
7. Amendments to the Terms and Conditions
7.1 Right to Unilateral Amendment: Axios AB reserves the absolute right to modify, update, or rephrase these Terms and Conditions at any time based on the development requirements of the service or changes in Swedish and European laws and regulations.
7.2 Mechanism for Notice of Amendments: Upon making material amendments affecting the user's rights or financial obligations, we will publish the updated terms on the website with the modified "Last Updated" date at the top, and send a notice to the user via their registered email address or through a popup notification within the application. The user's continued use of the Platform after the date on which the modifications take effect constitutes explicit legal acceptance of the new terms.
8. Applicable Law and Competent Jurisdiction
8.1 Governing Law: This Agreement, and all legal relationships arising from it between the user and Axios AB, shall be exclusively governed by and construed in accordance with the laws and legislations in force in the Kingdom of Sweden, without giving effect to international conflict of law rules.
8.2 Dispute Resolution and Courts: In the event of any dispute, controversy, or legal claim arising in connection with the Service or these Terms, the parties shall primarily seek to resolve the dispute amicably by contacting the complaints department at (legal@araplay.se). If an amicable solution cannot be reached, the Swedish user may submit a complaint to the National Board for Consumer Disputes (Allmänna reklamationsnämnden - ARN). If a solution remains unattainable, the dispute shall be definitively and exclusively resolved before Swedish general courts, and the Stockholm District Court (Stockholms tingsrätt) shall be the sole competent court of first instance.
9. Legal Contact Information
For any inquiries, interpretations, or official legal correspondence regarding these general terms and conditions, please contact the legal department of the Araplay Platform via the following channels:
- Dedicated Email Address: legal@araplay.se
- Company Postal Address: Axios AB, Grönkvists Gränd 26, 151 65 Södertälje, Sweden